ticketing + venue policy

Official Ticket Partners

Humanitix and Sched are the official and only authorized online ticket partners for Center for the Arts presented events. The Center does not guarantee the authenticity of tickets purchased from any third party reseller (such as brokers or individuals).

Ticket Resale

Tickets purchased from a source other than the Center may be lost, stolen, fake, or otherwise violate our terms or policies. Such tickets will not be honored.

Any tickets purchased for resale, or the resale or attempted resale of any ticket at a price greater than face value is a violation of our ticketing policy and we may cancel a portion or all of such orders without notice. Limited exceptions for charitable events may be made, only with the Center’s prior consent.

We also do not provide advice or assistance on the resale of the Center’s tickets at face value.

Fees

A booking fee that covers Humanitix and Sched fees, processing fees, and insurance is applied to online and phone sales and is proportional to the ticket price. Fees are not waived when buying in-person, over the phone or with cash.

We do not include our ticket fees in our base price in order to be as transparent as possible.

Refund Policy

Refunds will ONLY be made in full in case of a canceled event. No other refunds will be made.

Accessible Seating

We do offer ADA seating at our venues. Tailoring our accommodations to your unique needs, tickets are sold in pairs in ADA locations, one (1) for the person in need of accessible seating and one (1) for a companion. Seating is limited, and it is sold on a first come, first serve basis. To inquire about purchasing or exchanging into accessible seats please contact our main ticket office.

Conduct

If a patron becomes disruptive, that patron and the group they arrived with may be asked to leave. No refunds.

Prohibited Items 

All bags and persons entering the venue are subject to search. The Center management reserves the right to refuse entrance to any item deemed a potential safety or security risk or with the potential to be a distraction to the event being held. Prohibited items include:

  • Outside food and beverage
  • Alcoholic beverages
  • Marijuana (legal or medical)
  • Illegal or illicit drugs
  • Audio or video recording devices (GoPros, professional cameras or cameras with removable lenses, selfie sticks)
  • Weapons of any kind or items construed as weapons
  • Open flame
  • Laser pointers
  • Pets or animals (with the exception of service animals)
  • Noise-making devices or bullhorns
  • Signs/flags/banners
  • Fireworks
  • Drones
  • Yaktrax
  • Skateboards, roller skates, scooters, wheeled shoes or rollerblades
  • Oversized bags
  • Coolers

We want everyone to have a safe and enjoyable visit to the Center and appreciate you helping care for this space so that it stays beautiful for our community’s continued enjoyment. Thank you for your support.